CRM + ERP: What’s the Connection?
For retailers, getting an edge to stay competitive often starts from within. Two major functions that assist in this are ERP & CRM - which are both acronyms and solutions. And together, they can serve to support effective employees - leading to happier customers.
5 Ways Integrated Operations Support Dynamic E-Commerce
E-commerce or in-store - no matter how your customers are buying, it is key that their experience is straightforward and effective - no matter the method. ERP platforms like Dynamics 365 can help to ease many of the processes associated with their experience, ultimately leading to more effective employees and happier customers.
How to Optimize 4 Key Retail Functions with MS Dynamics 365
To be the best retailer you can be, you must have the best operations to support each other. Having the right tools, like Dynamics 365 is particularly essential in enabling your efforts in the most effective manner possible.
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ERP & BI: Integrating Data Collection and Analysis
No matter what industry you are in, having understandable and real time data leads to significantly better decision making. For retailers in particular this is especially true given the vast amount of information touch points and time sensitivity of the business. Find out how an ERP and a BI solution can help retailers overcome these challenges.