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Salesforce

How to Change Interface Language of Salesforce.com to Arabic

Working for Middle Eastern clients, we often come across the need to have the application interface in Arabic language. I came across a similar kind of request from a client during an implementation of Salesforce.com. Our client wanted the interface to be in Arabic language for some of its users. Multi-language support is a very basic feature of Salesforce.com, however, upon googling and searching on Salesforce.com’s help communities, I did not find any useful resource related to language configuration - at least, not the kind that was needed.

Therefore, I decided to write this blogpost in the form of a simple “how-to” with steps in order to assist other administrators to make use of the solution I had found.

Step 1:

Navigate to “Setup” menu from the top right side of the header.

Step 2:

Now navigate to Company Profile>Language Settings.

Step 3:

After selecting the “Language Settings” option, enable the end-user languages and platform-only languages as shown in the image below.

Step 4:

After enabling both the options, move to the next section on the same page. Select “Arabic” from the Available Languages pane and click “Add” action. Click “Save” to confirm your settings.

Step 5:

Now click on the drop-down menu beside your name at the top right side of your screen and select “My Settings”.

Step 6:

On the new page, navigate to Personal>Language & Time Zone.

Step 7:

On the left hand side of the page, select “Arabic” from the drop down menu for “Language” as shown in the image below. After that, save your settings.

Step 8:

Voila! Your Salesforce.com interface has changed to Arabic language now.

Step 9:

Additionally if the client does not find the label of your tabs to be appropriate in their language (as written and spoken Arabic is different in all Middle Eastern countries), then you can always go to Setup>Customize>Tab Name and Labels>Rename Tabs and Labels and modify the Arabic labels by selecting “Arabic” language.

Another useful feature of Saleforce.com is “translation workbench.” I will define that feature in my next blogpost in detail to capture the nitty-gritty details of translations.

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Hammad Ahmed's picture
A Business Analyst at Systems Limited with 4 years of experience in CRM Softwares, Hammad Ahmed is based in Karachi and is a regular contributor of the Systems Limited Blog.

Disclaimer: The views expressed here are solely those of the author in his private capacity and do not in any way represent the views of Systems Limited, or any other entity related to Systems Limited.

Comments

Visayon Woong's picture
Submitted by Visayon Woong on Tue, 09/22/2015 - 22:02

im so glad i came across this. i work for an indonesian company and our middle east customer asked us for the same thing! thank you so much for making my life easy
Tousif Ahmed's picture
Submitted by Tousif Ahmed on Sun, 11/29/2015 - 14:41

heartfull thanks to u. Iam working for saudi middle east this helped me lot for grabbing additional interest from clients to be user friendly.

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